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Important - is this message incorrect?

If you have just added an item to your basket and it shows empty, your cookie settings may need to be changed. If the cookie has been blocked you will see an icon on your Status Bar (If your status bar is turned off, click View>Status Bar to display it). The icon is like a "no entry" sign covering a picture of an "eye". If so, the cookie is blocked. Double click the icon, right-click over the www.rubbersole.co.uk entry and select "Always accept cookies from this site." Click Close, then click the Back button and try to re-add your item into the basket. If you are still experiencing problems, please email customerservice@rubbersole.co.uk and we will help you as soon as we can.